Website terms of use

This site is run by The CRM Strategy Co. Ltd., a company registered in England and Wales, company number 15755678. You can reach us at hello@crmstrategy.com.

The articles, videos and research on this site are general information. They aren't advice for your business, and you shouldn't rely on them without taking advice about your own situation. We work to keep the site accurate and up to date, but we can't promise it always will be.

The prices on this site exclude VAT and show how we usually charge. They aren't an offer. Any work we do for you is covered by a separate written agreement, and if that agreement says something different from this site, the agreement applies.

The words, videos, research and design on this site belong to us. You're welcome to link to any page, and to quote short extracts and figures from our research, as long as you credit The CRM Strategy Co and link to the page you quoted. Please don't copy whole pages or videos, or use them for your own business, without asking us first.

Where we link to other websites, such as LinkedIn or our booking calendar, those sites have their own terms and privacy policies, and we aren't responsible for them.

We aren't responsible for any loss that comes from using this site or relying on what it says. Nothing in these terms limits our responsibility for anything the law doesn't allow us to limit, such as fraud, or death or personal injury caused by our negligence.

Our privacy policy explains how we handle personal information.

We may update these terms, and the date at the top shows when they last changed. These terms are governed by the law of England and Wales, and its courts deal with any dispute.